If you need to get in touch with the caretaker team after 4:30pm or on weekends, don’t worry! You can contact our Enquiry Centre by using your intercom or by calling 0191 2788600.
What can I expect from my Caretaker?
|Unblocking bin chutes||Home safety visits||Accompanied viewings|
|Block cleaning||Clearing spillages||Meter readings|
|Assistance with bulk rubbish removal||Supporting emergency services||Reporting fly-tipping|
|Contractor access||Intercom assistance||Re-lamping|
|Litter picking||Repairs reporting|
The 24/7 team work closely with the Enquiry Centre, providing an immediate response to incidents citywide. In addition to the above the team can help with:
- Low level ASB
- Asking unwanted visitors to leave
- Safety and security inspections
- Gulley cleaning