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Anyone who takes up a tenancy with Your Homes Newcastle can apply for either a part furnished or fully furnished tenancy. The furniture is leased for a weekly charge which is added to your rent.
We also supply furniture to other housing associations, voluntary organisations and local authorities throughout the North East.
Part furnished Our part furnished tenancy allows you to choose several key items of furniture from our options menu. These items will help you sustain your tenancy without the worry of how and where you will get them.
Fully furnished Our fully furnished tenancies are limited to areas where specific properties have been selected as fully furnished homes on a long term basis.
Fully furnished properties have a set amount of furniture supplied which is suitable for the size of the property.
|Mini option||Maximum 60 points||(£11.03)|
|Option 1||Maximum 110 points||(£20.21)|
|Option 2||Maximum 160 points||(£25.44)|
|Option 3||Maximum 200 points||(£32.93)|
|Option 4||Maximum 240 points||(£40.41)|
Your YHN Housing Services office will give us all of the information we need to help us arrange the delivery of your furniture.
We will keep any information we get confidential. This information will be covered under the Data Protection Act 1984.
The furniture belongs to us and government rules prevent us from selling it to you.
If you want to return the furniture you should get in touch with your YHN Housing Services office to end the agreement. They will contact us to arrange for the furniture to be collected. You should remember that if you are behind with your rent payments you might not be able to end the agreement.
You should get in touch with us if you have a problem with any item that we have given you.
We will arrange for it to be checked and if necessary repair it or replace it.
Yes you can. If you transfer to another tenancy with us you must tell your Tenancy & Estate Officer that you want to take the furniture with you. The office will let us know and we will change our records.
Anyone can have furniture as long as all of the furniture provided at a previous address has been returned in good condition.
The lowest charge at the moment is £11.03 a week and the highest charge is £40.41 a week.
Yes, but you need to have had your pack for 12 months before you can add to it.
We welcome your comments and suggestions. We want to know if we do not meet our standards. If you are not satisfied with our service, please contact us.You can also make a complaint or comment online
We will try to sort out your complaint immediately. If we cannot do this, a senior manager will investigate your complaint and send you a written reply within 15 working days.
The furniture will remain the property of the furniture service, you are not allowed to buy or sell the furniture supplied to you.
If you are approached by somebody selling the furniture, please tell us as soon as possible.
|Monday to Thursday||8.30am and 4.30pm|
|Friday||8.30am and 3.30pm|