Engagement newsletter - October 23

Engagement newsletter - October 23

Read on for the latest news from your Insight and Engagement team.

Getting ready for winter event poster

Winter is coming...

And we're here to help you get ready.

We will be holding pop-up events around the city to help customers get ready for winter. The team will be there offering tips and advice, and answering any questions you might have on damp and mould.

We will also be handing out a range of items to help manage condensation, such as clothes horses, humidity meters and microfibre cloths.

Check out the dates and locations below to find your nearest event:

  • Rachel Maughan Estate - Inchberry Close junction with Armstrong Road.
    Tuesday 31st October 10:00-12:00
  • Newbiggin Hall – Eastgarth Play area.
    Wednesday 1st November 10:00-12:00
  • Scotswood - Muswell Hill / Aldwick Road junction.
    Saturday 4th November 10:00-12:00
  • Scrogg Road / Crawford Terrace War memorial opposite the entrance to Walker Park.
    Tuesday 7th November 10:00-12:00
  • Renwick Street (Green).
    Wednesday 8th November 10:00-12:00
  • Kenton / Montague Estate - Arlington Avenue / Falkland Avenue junction.
    Thursday 9th November 10:00-12:00
  • Throckley - Tillmouth Park Road / Hallow Drive Junction.
    Saturday 11th November 10:00-12:00

*The above timetable is weather-permitting and subject to change


This is a time of great regulatory change in social housing and it's important you know how to have your say. The government has many open consultations. From requesting your opinion on tenant rights and complaints to hearing from you about the proposed changes to combine the complaint handling codes of the Housing Ombudsman and the Local Government Ombudsman. 

Want to get involved?
The government are always looking for you to have your say. Why not check out their dedicated page for the Department for Levelling Up, Housing and Communities where you will find their latest consultations? Or, are you interested in feeling more empowered or looking for advice on how to engage with issues in social housing? Why not check out the free webinars provided by Four Million Homes a dedicated site for the guidance and training on resident rights and how to stand up for them?

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