Domestic abuse

Domestic abuse

Domestic abuse or violence is a crime and should be reported to the police.

Call 999 if it's an emergency or if you're in immediate danger.

What is domestic abuse?

There are many forms of domestic abuse. They can affect anyone regardless of personal characteristics such as gender, age, ethnicity, disability, sexuality, transgender or religion.

Domestic abuse includes:

  • Coercive control (a pattern of intimidation, degradation, isolation and control with the use or threat of physical or sexual violence).
  • Psychological or emotional abuse.
  • Physical or sexual abuse.
  • Financial abuse.
  • Harassment and stalking.
  • Online or digital abuse.
domestic abuse

What should I do if I am affected?

If you are suffering from domestic abuse and live in Newcastle there are a range of services who can help:

  • Always call 999 and ask for the police if you are in immediate danger.
  • Call 101 if you are concerned about a friend or loved one, or that someone’s behaviour is abusive.
  • You can call the Newcastle Integrated DA Services on 0191 214 6501 for independent and confidential advice.
  • National Domestic Violence Helpline is a 24 hour service who can provide advice and support over the telephone 24 hours a day and can be contacted on 0808 2000 247.

How we can support you

We are committed to acting quickly, effectively and sympathetically to anyone who is experiencing domestic abuse.

We will:

  • React quickly and effectively to help ensure your safety.
  • Give you appropriate support and practical help and advice including the offer of a confidential meeting with your Housing Services Officer at home or in our offices depending on your circumstances.
  • Where appropriate, we will refer you to relevant statutory, voluntary and other agencies to ensure you receive the maximum and most appropriate support for your needs.
  • Be sensitive and understanding to your situation, especially when exploring possible housing options if it is no longer safe for you to remain at home.
  • Where possible, pursue relevant action against those who are responsible for domestic abuse using the conditions of our Tenancy Agreements.

If you need emergency housing, advice about rehousing or advice about staying safe within your current home, call us on 0191 278 8600.

Interpreters are available when needed.

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