Keeping your e-bike or e-scooter safe from fire

This is an e-bike that exploded and caught fire in Fenham after developing a battery fault, putting lives at risk and causing serious fire damage to the surrounding area. 

If you have an e-bike or e-scooter, keep yourself and your neighbours safe by making sure you: 

• Buy your e-bike or e-scooter from a reputable dealer. If you need to buy a replacement battery, buy it from a trusted retailer so you can be confident it’s not a fake product. 
• Always follow the manufacturer’s instructions for using and charging your e-bike or e-scooter. 
• Unplug your charger when it’s finished charging. 
• Don’t charge your battery overnight or when you’re out or asleep. 
• Have a smoke alarm and test it regularly 
• Store your e-bike or e-scooter safely, making sure you don’t block exit routes.  If you live in a block of flats, use the approved storage area if your building has one.  Never leave your e-bike or e-scooter in a communal area such as a corridor, entrance or exit or on the stairs.

What should I do if an e-bike or e-scooter catches fire? 

Fires caused by batteries can be unpredictable and dangerous.  If you notice an e-bike or e-scooter on fire, you should leave the building and call 999 immediately.  

Contact us 

If you have any questions or concerns about an e-bike or e-scooter in your home or building please get in touch – call us on 0191 278 8600 or email buildingsafety@yhn.org.uk.   

For more advice about safely charging your e-bike or e-scooter visit www.nationalfirechiefs.org.uk/E-bikes-and-e-scooters-fire-safety-guidance.   

Visit Home safety for more useful advice about keeping your property safe.