We are an Arms Length Management Organisation (ALMO) responsible for managing council homes on behalf of Newcastle City Council. We were set up in 2004 to manage council properties, to improve housing in order to meet the Government’s Decent Homes standard, and to provide a range of support services for Newcastle City Council.

We currently manage:

26,700 council homes on behalf of Newcastle City Council
Over 700 homes on behalf of Leazes Homes.

We also manage 1,500 leasehold properties on behalf of Newcastle City Council.

For more information about Leazes Homes, please visit their website Leazes Homes.

Our structure

In October 2015 we established a new company structure. Asfaleia Limited is our charitable subsidiary and Abri Trading Limited is our trading subsidiary. These changes, and the subsequent creation of new reporting structures and committees, are explained in our Governance handbook.

We have also developed our customer promises in consultation with our customers. Our customer promises are a commitment from us to deliver the quality and range of services our customers have told us they want. Click here for more information on our customer promises, or check out our get involved pages for further information on the ways our customers can get involved.