Changes to your Tenancy Agreement

Your tenancy agreement is a legal contract that you sign when you rent a property from Newcastle City Council. It sets out the terms of your tenancy making it clear what you are responsible for and what the Council are responsible for.

We’ve been working with Newcastle City Council to make changes to the current tenancy agreement so that it better reflects tenants’ lives and priorities. Between the 26 June and 24 July 2017 Newcastle City Council tenants received a ‘Preliminary Notice of Variation’ and were given the opportunity to tell us what they thought of the proposed changes.

  • Feedback

    There were lots of ways for tenants to have their say and learn about the changes from reading about it on our website, contacting us at a dedicated email address, watching information videos, reading about it or Facebook and Twitters pages or speaking to us in person at our local roadshow events or focus groups.

    The great news is that over 90% of tenants who responded with feedback agreeing to the proposed changes, the Council has approved the new tenancy agreement.

    You can read more about the changes in our October/November edition of Homes and People.

  • You Said, We Did

    Tenants gave lots of valuable feedback and insight about the changes. The Council looked at and considered all the comments, queries and questions and used it to come up with the final version of the new tenancy agreement. You can read all about the changes made in response to what tenants said here ( or watch a video about it here:

    Your feedback will also be used to improve the information and support tenants receive at sign-up and throughout the tenancy

  • What happens next?

    The new tenancy agreement will come into effect on 2nd April 2018. All Newcastle City Council tenants will receive a copy of the new tenancy agreement along with a ‘Notice of Variation’ which will confirm the changes that have been made. Tenants do not need to sign the new tenancy agreement, it will simply replace the existing one.

    We'll be sharing more information about the finalised version of the tenancy agreement and what the changes mean next year. In the meantime if you have any enquiries please contact your local housing hub.