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Local employers lined up for Your Homes Newcastle’s online jobs fair

July 17th, 2020

Newcastle jobseekers are being encouraged to go online later this week for a virtual jobs and training fair that brings employers and training providers from across the city together to advertise vacancies and training opportunities. Housing provider Your Homes Newcastle (YHN) will be hosting the event on Facebook and Twitter on Thursday July 30th from […]

Systems maintenance this weekend

July 17th, 2020

Due to essential IT maintenance taking place over the weekend, our online portal used to view and pay your rent will be unavailable between 8am and 4pm on Saturday 18 July and 10am to 3pm on Sunday 19 July. Additional systems such as our repairs booking system may also be affected. We apologise for the […]

Repairs service update

June 29th, 2020

Our responsive repairs service is now limited to urgent and emergency repairs and gas safety checks only until further notice. If you currently have a non-emergency repair booked in this will be rearranged when lockdown has come to an end. You can continue report urgent and emergency repair requests through our Contact Centre. You will […]

Support for young people struggling with loneliness

June 25th, 2020

Through carrying out our customer welfare calls, we know that there are many people who have struggled to deal with social isolation during the pandemic. In July 2019, YHN received funding through the Co-op Foundation to develop a project to tackle loneliness and isolation amongst young people in the community between the ages of 16-25. […]

How our Housing Services Officers are supporting customers during COVID-19

June 24th, 2020

Our Housing Services Officers have been going the extra mile throughout lockdown to make living easier for some of our most vulnerable customers. Alongside their busy day-to-day tasks, which include allocating properties, contacting prospective new tenants and dealing with tenancy issues, the team have also been making welfare calls to customers to lend a listening […]

Armed Forces Day 2020: Armed Forces Outreach Service

June 24th, 2020

Saturday 27th June 2020 is Armed Forces Day, a national celebration of the men and women who make up our Armed Forces community. Steve Lambert has worked as Senior Armed Forces Outreach Worker at YHN for the past 5 years and is himself a former soldier, serving 12 years in the Armed Forces before going […]

How to celebrate Refugee Week 2020 from home

June 12th, 2020

This week is Refugee Week; a festival happening around the world to celebrate the contributions, creativity and resilience of refugees. YHN has supported Refugee Week for many years. In the past you might have taken part in an activity or attended an event to listen to the stories of asylum seekers and refugees living in […]

Resuming our property lettings service

June 8th, 2020

Resuming our property lettings service From Thursday 25th June a limited number of ready-to-let properties will be advertised each week to ensure that we can carry out the lettings and allocations process while following Government’s social distancing guidance to ensure the safety of our customers and staff. Social distancing measures and delays in supply chains […]

A letter from the Government’s Housing Minister to all social housing residents

May 29th, 2020

Coronavirus update for YHN customers As the situation and Government guidance around Covid-19 continues to change, we are working hard to continue to deliver our services to you and keep you informed of any changes. The Housing Minister issued a letter to all social housing residents to help update you on the important steps that […]

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