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Want a warmer home and cheaper bills?

August 26th, 2020

YHN is working with Q-Bot, a company that uses robots to install underfloor insulation, and as a YHN customer you can access this service for free. You must live in a house, bungalow or ground floor flat with suspended timber floorboards to be eligible for this service. Benefits of underfloor insulation • It is highly […]

Ostara 24-hour response and support during Covid-19

August 26th, 2020

Ostara’s 24-hour response officers are on hand to visit customers who fall, feel unsafe or become unwell at any time of the day or night and they have been busier than ever over recent months. The service provides a range of alarm equipment connected to Ostara’s 24-hour response centre ensuring that customers feel safe and […]

Domestic abuse and Covid-19

August 26th, 2020

25% of women and 16% of men experience domestic abuse. Domestic abuse includes emotional, financial, sexual and psychological abuse as well as physical harm. Covid-19 has placed additional practical,emotional and financial stress on families – increasing the likelihood that abuse will take place and that children will be exposed to it. The outbreak has seen […]

Newcastle City Council website downtime – Saturday 15 August

August 12th, 2020

Due to essential IT maintenance being carried out on Saturday 15 August between 9:00am and 5:00pm, the Newcastle City Council website will experience downtime. During this downtime, you will not be able to use any of the services available through their website, this includes reporting a repair or making a payment online. Contact Centre phone […]

YHN recognised with silver award by MOD

August 7th, 2020

Your Homes Newcastle (YHN) were this week recognised for our work in demonstrating our support for the Armed Forces community, and awarded with the MOD’s Employer Recognition Scheme Silver Award. The Employer Recognition Scheme encourages employers to support staff who are also reservists, volunteers in the Cadet forces, veterans and their families and inspire others […]

Website maintenance on Tyne and Wear Homes

August 6th, 2020

Due to essential maintenance, on Tuesday 11 August we will be unable to answer any specific queries related to individuals’ Tyne and Wear Homes applications, banding and rehousing, but we are still available to offer general advice and support. You can contact us by emailing or call 0191 278 8600 and ask for ‘Housing […]

New development: Allerdale Drive

July 30th, 2020

Your Homes Newcastle is delighted to confirm new luxury apartments will be available from August 2020 in Chapel House, exclusively for people over 60 yrs old. There are 12 ground floor & 12 first floor Tyneside flats & 5 bungalows. Allerdale Drive is a brand new development and the spacious apartments include contemporary fitted kitchens […]

Service update for Housing Plus and Leazes Homes customers

July 21st, 2020

Following the easing of Government restrictions, we will be resuming our front-line services for our Housing Plus and Leazes Homes customers from Monday 3rd August, with additional measures put in place for the safety of residents and staff. Meetings with your Housing Plus Officer Our Housing Plus and Supported Living Officers will be resuming their […]

Community Spirit Fund project is a knockout success!

July 20th, 2020

Your Homes Newcastle, in partnership with Ideal Boilers, has launched a new £10,000 community fund to help local projects and organisations respond to the impact of Covid-19.  Our Community Spirit Fund aims to spread a bit of cheer and reduce the risk of isolation and loneliness.  So far, over 40 Newcastle–based charities and community organisations have received donations from the fund. […]

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