For the latest customer information on Coronavirus (COVID-19) click here. We are currently experiencing high call volume.
To help keep our lines free for emergencies, please get in touch using our contact us form

For press/media enquiries, please contact our Communications team by emailing or calling us on 0191 278 8600.

Our office hours are 8:30-5.00pm.

For urgent press enquiries out of hours, call Newcastle City Council on 07766442597 and ask to be put in touch with the duty press officer.