We provide 5,800 Council tenants and leaseholders and Byker Community Trust tenants living in flats across Newcastle with a comprehensive Concierge service that includes:

  • Building cleaning
  • Safety and security
  • Inspections to shared areas
  • The monitoring of a citywide CCTV system, through our enquiry centre, that helps make our communities safer, stable places to live.
  • Response service to support tenants and emergency services