For the latest customer information on Coronavirus (COVID-19) click here. We are currently experiencing high call volume.
To help keep our lines free for emergencies, please get in touch using our contact us form

  • Contact our Home Ownership team

    In person:

    Home Ownership Team
    YHN House
    Benton Park Road
    Newcastle upon Tyne
    NE7 7LX

    By phone: 0191 278 7725

    By e-mail:

    The office is open: 
    Mon - Fri 8:30am - 4:30pm
  • Right to Buy agent service

    The government have launched their Right to Buy agent service which has been set up specifically to help people who wish to find out more information about Right to Buy. They offer free and impartial advice on the Right to Buy process and the advisers can also applicants through the process of buying a home.

    You can contact them:

    By telephone: 0300 123 0913 By e-mail: Or visit the Right to Buy Advisers section of HM Government website