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Any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. The abuse can be, but is not limited to:
In March 2015, the Serious Crime Act 2015 created a new offence of controlling or coercive behaviour in intimate or familial relationships. Coercive and/or controlling behaviour are often present in abusive relationships and are described as follows:
Behaviours associated with a coercive or controlling relationship (some of which are criminal offences in their own right) and can contribute to the offence include:
Domestic abuse can happen to anyone regardless of gender or sexuality. We understand that it can be very difficult to take the first step to get help. If you prefer we can offer you the opportunity to speak to someone of the same gender.
We can support you to get help and make sure you are not in any danger. Our Tenancy and Estate Officers can give you advice and support and work with other organisations to make sure you get all the support you need.
We are committed to acting quickly, effectively and sympathetically to anyone who is experiencing domestic abuse.
If you need to be rehoused away from the person who is abusing you, speak to your Tenancy and Estate officer who can give you housing advice and help you obtain alternative safe accommodation. Click here to find out who your tenancy and estates officer is and details on how to contact them.
If you need urgent assistance outside of office hours then you will be connected to our out of hours service who will be able to provide advice. Alternatively you can contact the Housing Advice Centre out of hours service on: 0191 278 7878
The police may be able to go with you if you need to get personal belongings from your home.
We will never inform the person responsible that we have spoken to you. As your safety is our main concern we will also not take any action against this person without consulting you first.
We will only take further action if you give us your consent. The only exception to this is if we feel that you or someone else is at significant risk of harm or we are required by law to do so (e.g. to prevent a crime being committed).
If you make a disclosure to us and would like to speak to someone in person, we can make arrangements to meet you at a safe place and upon your request staff will not arrive in Your Homes Newcastle uniform (you must make sure that you mention this when requesting an appointment as staff wear uniform as standard).
Cover your tracks online If you’re worried that someone may see what you have been looking at online there’s a few things you can do to minimise the chances of them finding out. You can delete your browser history. Click on the links below for whichever browser you use for instructions on how to do it.
Please remember that although clearing your history minimises the chances of someone knowing what websites you have visited there are other means of finding this out if you have the knowhow. The safest way to access sites if you want to be completely sure of not being tracked online is to use a computer at a local library, an internet cafe, a friend's house or at work.