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Many people do not claim the benefits they are entitled to. Even a small amount of extra money can make a big difference, so it pays to spend a little time finding out about what you can claim.

For example, you may be able to get help with your rent and council tax if you are unemployed or on a low income.

There are also benefits available if you are disabled or caring for someone.

Are you claiming everything you are entitled to?

Check your benefits using this Benefits Calculator supplied to us by Turn2us, a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.  
  • Changes to the benefits system

    Since the introduction of  the Welfare Reform Act 2012, the government has been making a lot of changes to the benefits system.

    The Act was designed to simplify the benefits system but, while everyone gets used to the changes, they can actually seem much more complicated.

    We will also update our pages relating to the government’s benefit changes whenever we can – you can read more here.

    Our advice and support workers will always be able to advise you about benefits and can help to make sure you’re receiving everything you should be, but you can find a lot of information out for yourself online – we’ve included some useful links below.

  • Where else can I get information?

    Newcastle City Council manages benefits for all claimants living in the city. Their website has lots of useful information, including details of council tax reductions, housing benefit and a whole range of other benefits and useful contacts.

    They also have some really easy to understand factsheets, that should answer many questions you might have. You can access all of this information here.

    The government also has lots of information relating to benefits at You can find descriptions of all the different benefits as well as links to trusted "benefit calculators" which ask you for a few details in order to show you what you might be entitled to. You can access their benefits calculators here and can even apply online.

    Please note: it is very important that you tell the benefits team at Newcastle City Council about any changes in your circumstances or income as this may affect the amount of benefit you are entitled to.

  • I still have questions

    If you still have questions that we haven't answered here, please contact our Advice and Support team.

    The quickest way to get in touch with our Advice and Support team is to use our online referral form. If you want to speak to a member of staff, someone at your Housing Services Office can arrange this for you.