For the latest customer information on Coronavirus (COVID-19) click here. We are currently experiencing high call volume.
To help keep our lines free for emergencies, please get in touch using our contact us form

We have made improvements to our website, and hope that you have been able to find what you were looking for whilst on the site. If you have not, please complete our short online enquiry form and a member of our team will contact you.  

You can connect with us on social media via Facebook and Twitter. Find out more about our use of Social Media and how to connect with us on our Latest News page.

Other ways to contact the Young Peoples Service: 

  • Come and see us

    The team is based at:
    YHN House
    Benton Park Road
    NE7 7LX

    This office is open:

    Monday to Friday


    We have a duty system every afternoon from 1.00 pm. This means that somebody will always be available to discuss your situation and advise you.

  • Phone us

    Call us on 0191 277 1190 during our office opening times.
  • e-mail

  • Housing Advice Centre

    We are at the Housing Advice Centre every afternoon from 1.00pm to 4.00pm.

    Housing Advices Centre
    112-114 Pilgrim Street
    Newcastle city center

    To book an appointment, call us on 0191 277 1190.