Our Customer Engagement Team

At YHN we want you, our customers, to be involved because you are the best people to tell us what works well and what we can do better. That’s just one of the reason why we are introducing a new way of working in a brand new Customer Insight and Engagement Strategy which we think will have a positive impact for you and for us. To read our new strategy in full click here. Or watch a video about it here: As part of our Delivery Plan for 2017 – 18 we have developed six customer commitments that will now support our approach to delivering our new Customer Insight and Engagement Strategy.  Read about our customer commitments here. Email getinvolved@yhn.org.uk to find out more about how you can get involved. Many thanks, The Customer Engagement Team, YHN