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News & Events

Fire safety – reporting your concerns

June 28th, 2017

We have established a dedicated response team to deal with any concerns you have about your safety or the safety of your accommodation. Residents can contact this team via email or by telephone on 0191 278 8574. We appreciate that following the Grenfell Tower fire many tenants feel apprehensive, but please be assured that […]

YHN response to tower block fire in London

June 14th, 2017

Following the horrific fire at Grenfell Tower in London, YHN have issued the following statement: David Langhorne, Assets and Development Director at Your Homes Newcastle, said: “ We were extremely saddened to hear of the tragic news relating to Grenfell Tower and our thoughts are with all of those affected. We would like to reassure all […]

Public Meeting – Housing for the city

June 14th, 2017

You are invited to a public meeting of Newcastle City Council’s Policy Cabinet to hear and debate the Council’s plans on housing for the city. The Council want Newcastle to be a great place to live with desirable neighbourhoods and a range of quality housing to meet residents needs, circumstances and aspirations. Good housing is […]

Want to access your rent information online?

May 22nd, 2017

Register for our new Rents Self Serve portal to view your account information. This new system will allow you to check current balances, check historical payment history and access your transaction history and statements. Before you register you will need to have the following information: – Surname   – Date of birth   – National […]

Looking for Work?

April 27th, 2017

JOBS AVAILABLE NOW Unemployed and Looking for Work? YHN is working with Newcastle College to deliver a free, four-week, part-time practical skills course, also providing you with a qualification and a range of other skills to help you back into work. On successful completion of the course you are guaranteed an interview for one of […]

Office Move

April 19th, 2017

The Housing Options Centre on Saville Row is moving to the City Library. The Housing Options Centre is moving to Level 1 of the City Library from Monday 8 May 2017. In preparation for the move, the Saville Row office will close on 28 April 2017. Phone lines and email address will be monitored throughout […]

Changes to Newcastle City Council’s lettings policy

April 7th, 2017

Following consultation with our customers via Newcastle Independent Tenants’ Voice, Newcastle City Council has made some changes to its lettings policy.   As part of their commitment to the Armed Forces Covenant, which is a promise from the nation that those who serve or have served, and their families, are treated fairly, the council is […]

New repairs reporting portal!

March 24th, 2017

Looking for a quick and easy way to report a non-emergency repair? Look no further than our new repair reporting tool, My Repairs Portal!   The portal is a really handy way to report non-emergency repairs and can be easily accessed by a mobile phone.   It provides lots of repair types to choose from […]

YHN scores highly in Stonewall’s Workplace Equality Index!

January 19th, 2017

We’re delighted to announce that we’re included in Stonewall’s Workplace Equality Index, the organisation’s definitive guide to the most inclusive employers in the country!   This year we’re at position 28, which is higher than last year and makes us top in the region. We’re also the second highest housing provider in the country, so we’re […]
Tree Top village show flat

Tree Top Village

January 11th, 2017

Tree Top Village, Walker Tree Top Village offers one and two bedroom homes to rent in a brand new development on Walker Road in Walker. Exclusively for people over 55, all homes are light and airy with excellent space standards and modern fixtures and fittings. The central atrium area of the development boasts a community area […]

Supporting Crisis, our corporate charity

December 23rd, 2016

YHN has supported Crisis, the homeless charity for single people that has a base on City Road in Newcastle, for several years. As Crisis is our current corporate charity, we organised a day of activities to help support them and the really important work they do at Christmas to help some of the most vulnerable […]

October 28th, 2016

Due to unforeseen circumstances, the Kenton housing office (at the Kenton Centre) will be closed all day today. If you need to speak to anyone urgently please call our main number on 0191 278 8600. We apologise for any inconvenience caused.

FREE Dog Chipping Event

October 28th, 2016

Free Microchipping and basic health check for your pooch! In partnership with the Dogs Trust come along to Walker Parish Church Duncan Street Walker NE6 3BS Wednesday 23 November, between 11am and 3pm. No appointments needed. Available to all residents, you don’t have to be a Council tenant.    


October 24th, 2016

1 November 4-5pm   This is an open meeting and members of the public are welcome to attend.  It will take place at our head office, YHN House, Benton Park Road, Newcastle, NE7 7LX

Festival of Lights

October 24th, 2016

Festival of Lights at Hodgkin Park Tuesday 01 November   No alcohol, no dogs. Family fun 5 – 6.45pm, Fireshow 6.40pm, Fireworks 7.00pm

Help us keep our estates safe this Bonfire Night

October 20th, 2016

The Autumn can be a really exciting time – as the nights draw in, events like Diwali, Halloween, Bonfire Night and even the Christmas holiday feel just around the corner. But Bonfire Night in particular can be very dangerous, cause damage to property and make people feel vulnerable. So, every year, we work with our […]

International Credit Union Day

October 19th, 2016

It’s International Credit Union Day on 20 October so it’s a great time to remind yourself about what credit unions are and how you might be able to benefit from joining one! What are Credit Unions? Credit unions are member-owned financial cooperatives which promote savings and provide credit and other financial services to their members.  […]

YHN asks customers “come and tell us what you think”

September 29th, 2016

As part of National Customer Service Week, we’re asking our customers to “talk to Tina” and tell our managing director how we can improve their experiences.   Our customers are invited to a series of events across the city throughout the first week of October where they can provide feedback on their recent experiences and they […]

The Main Event

September 20th, 2016

YOU need to be a part of this, DON’T MISS OUT! The Main Event, book now!   We are on a journey to improve customer service. We need you to come and tell us what we need to do to make the customer experience better. At the event you will have the exclusive opportunity to […]

FREE Construction Course with YHN

September 1st, 2016

Your Key to a Construction Career with YHN Are you interested in finding a job within the construction industry? YHN is working with Group Horizon to deliver a free, 13 day construction course which will give you insight into the industry, refresh any existing knowledge you may have and help you to develop multi-trade skills and experience. This […]