News & Events

East End Office Reopens Following Refurbishment

June 6th, 2019

YHN’s office on Shields Road, Byker will reopen on Thursday 17th October following recent refurbishment work.   Usual services and opening hours will resume at the office.   Contact information for our East End team:   In person: YHN Housing Services @ East End 83-85 Shields Road Byker NE6 1DL by telephone: 0191 278 1566 […]

Seven new apprentices for National Apprenticeship Week!

March 4th, 2019

Our latest apprentice recruits will officially start their new roles on the first day of National Apprentice Week, in a range of roles including marketing, construction and gardening. One of the new gardening recruits, Jamie Learmouth, is already pretty familiar with the organisation as his girlfriend, Bethany Marr, has been doing a gardening apprenticeship with […]

Read the latest issue of Homes & People!

January 18th, 2019

Our latest newsletter has been sent to all Newcastle City Council tenants this month and includes information on some fantastic community projects that we’ve recently funded, as well as easy ways to report repairs online and support to get online for anyone who isn’t very confident. There are also answers to questions posed to our […]

Community funding spreads Christmas cheer

December 24th, 2018

Christmas cheer and craft sessions are in full swing in Walker thanks to one of our community funding projects. The Happy Mondays social group for people aged over 55, which is supported by KeyRing – Chain Reaction, secured £500 in funding from YHN’s Positive People Positive Places fund to run a series of sessions, including […]

Football projects kicks off!

December 17th, 2018

Hat-Trick coach Michelle Monk (left) and Stacy Burrow (right) A project welcoming women and girls into football and fitness has kicked off thanks to funding from housing provider Your Homes Newcastle (YHN). West End-based charity Hat-Trick secured £8,000 of YHN’s new Community Investment Funding pot to host sport and fitness sessions across the city. The […]

Homes and People Autumn 2018

October 9th, 2018

Homes & People Autumn 2018 The brand new issue of our newsletter is available to read online now. Dedicated to excellent customer service, this issue rounds up the latest news from the community projects that won some of our Positive People Positive Places funding, a review of our year in numbers and information about how […]

The Government wants your views on how to improve social housing

October 9th, 2018

The Government wants your views on how to improve social housing The Government has recently published a green paper consultation document called ‘a new deal for social housing’ and wants to hear your views on their plans, which are based on the following principles. Principle 1: a safe and decent home The Government wants to: […]

Customer Service Week

September 27th, 2018

Come along to our city-wide customer service celebration events happening Monday 1 – Friday 5 October. Join us, talk to us and discover that we have so much more to offer than rent and repairs! We’re running themed roadshows every day of Customer Service Week at different locations across the city. Pop along for a slice […]

Community Investment Fund

June 29th, 2018

We are delighted to announce the launch of a £100,000 Community Investment Fund that will make grants available to voluntary and community sector organisations in areas of Newcastle! Click here to find out how to apply.

System upgrade, Wednesday 26 June

June 26th, 2018

System upgrade, Wednesday 26 June We will be carrying out some essential maintenance to our ICT equipment between 8.30am and 9.30am on Wednesday 26 June. During this time we will have limited access to our ICT systems and may not be able to deal with customer queries so if possible please wait until 9.30am before […]

GDPR: our Privacy Notice

May 24th, 2018

We are committed to keeping our customers informed about when, how and why we collect and share personal data. We published an article in our April 2018 tenants newsletter which explained the changes to the rules around data protection; Data protection is changing – know your rights and our responsibilities And here’s a link to […]

YHN success in Stonewall’s top 100 employers

February 1st, 2018

For the ninth year in a row, Your Homes Newcastle been recognised in the Stonewall list of top employers for LGBT equality. In 2018, 434 organisations participated, employing a total of 93,582 employees. This year, we’re in joint 47th position, alongside Sussex Police, and we’re the fourth highest ranked housing organisation in the list. This […]

Incident at Cruddas Park House, November 20

November 22nd, 2017

We are working closely with Tyne and Wear Fire and Rescue Service in relation to an incident at Cruddas Park House at 11.00pm on Monday November 20. Thankfully no one was injured or hurt as a result of this incident, and we would like to thank the tenants for their swift action in evacuating the […]

Newcastle United Foundations Project Pitchside

September 22nd, 2017

Newcastle United Foundation has exciting plans to establish a purpose built community centre on the Murray House site on Diana Street in Westgate. The charity aims to base its educational programmes from the new centre and some of its sporting activities there and in doing so, will secure a bright future for this site within […]

YHN gives evidence to Parliamentary Select Committee

September 15th, 2017

YHN’s Universal Credit Implementation Manager, Donna Gallagher, gave evidence to the Work and Pensions Select Committee in Westminster this week. The committee was interested to hear our experience and that of our tenants around Universal Credit – the new payment that replaces six “legacy” benefits including housing benefit. You can watch Donna giving her evidence […]

Issues with Direct Debit payments to YHN

September 8th, 2017

Update 11th September – unfortunately Allpay has confirmed that, although refunds have been processed, accounts may not be credited until tomorrow. We’re very sorry for any inconvenience caused by this, if you have any concerns please call the number below. We are aware that our Direct Debit provider, Allpay, has been experiencing some problems and […]

Apprenticeships Available

August 10th, 2017

Are you aged between16-24 and looking for work? We have some exciting opportunities available that may be of interest to you if so! Your Homes Newcastle (YHN) offers apprenticeship roles to those aged 16-24 who live in YHN managed home across the city. We’re currently recruiting apprentices for a number of roles including Customer Service; […]

Dutch inspired housing launched in Newcastle

August 2nd, 2017

Dutch inspired housing launched in Newcastle The Lord Mayor of Newcastle was joined by local lad and former footballer Lee Clark when Newcastle City Council and Your Homes Newcastle officially opened their newest development exclusively for older people. Inspired by Dutch principles of ageing well, the award-winning Tree Top Village in Walker combines high quality […]

Blooming Marvellous Winner

July 25th, 2017

Congratulations to Mr Baker, our summer draw Blooming Marvellous winner. He has won a £50 Intu shopping voucher for his efforts. He was nominated by his neighbours’ for his beautiful garden. We know that gardens and communal areas that are tidy and cared for make a real difference to our neighbourhoods so take a look […]