News & Events

Your rent and finances during COVID-19

March 27th, 2020

Your rent and finances during COVID-19 At Your Homes Newcastle we know that this is a worrying time and we understand that many of you will be affected financially by the measures the Government have put in place to manage the Covid-19 outbreak. We’ve put together some FAQs about paying your rent, but should you […]

Housing Services Offices to close – coronavirus advice

March 18th, 2020

Newcastle City Council has announced that libraries and the community hubs from which YHN offers services will close to the public from 5pm today (Wednesday 18 March) following government advice on social distancing. You can click here to view your rent account, and report repairs online. You can also report repairs and pay your rent […]

Coronavirus (COVID-19): Latest information for YHN customers

March 16th, 2020

Reducing the risk of coronavirus is a priority for everyone at YHN. As the Covid-19 situation continues to evolve, we are putting all our efforts into looking after the health and safety of our customers and staff, while continuing to maintain our essential services. We are working closely with our colleagues at Newcastle City Council […]

Celebrating the North East’s super women at this year’s Glass Slipper awards

March 13th, 2020

From charity champions to business leaders, amazing women across the region were celebrated for their inspiration community work at this year’s Glass Slipper Awards. YHN were proud to sponsor this year’s North East Champion category, created to honour the talented individuals who are making a real difference in ensuring that the North East remains one […]

Helping school kids win the worry war

March 12th, 2020

Children at a Denton Burn primary school have a safe and vibrant ‘bucket room’ to retreat to if they feel stressed or need time out, thanks to funding from Your Homes Newcastle (YHN). The bucket room is a space for children at Broadwood Primary School to visit if they are struggling and where they can […]

#LitterHeroes Assemble: Join the Great British Spring Clean

March 6th, 2020

The Great British Spring Clean, organised by charity group Keep Britain Tidy, is running from 20th March – 13th April this year. YHN are supporting our customers & communities to get involved in the country’s biggest mass-action environmental campaign. Together, we can make a massive difference. All our individual actions can help to transform our […]

YHN Community Fund Launch

March 4th, 2020

The YHN Community Fund gives grants to community and voluntary groups in Newcastle, to help them deliver projects that benefit Your Homes Newcastle customers. Supported by Ideal and Prosper, the YHN Community Fund offers grants from £100 to £10,000 to organisations that have a positive impact on local communities. A total of £115,000 is available, […]

Wellbeing for Women Newcastle

February 20th, 2020

Visit us at the Wellbeing for Women event on Friday 6th March at City Library to chat with our team, find out more about our support services and learn about the ways that you can get involved with YHN. This event is aimed at people living in or near Newcastle Upon Tyne who identify as […]

Report a repair form temporarily offline

February 18th, 2020

Our ‘report a repair’ form will be down from 11am to 2pm on Monday 24th February for scheduled maintenance. You can still book a repair during this time by calling our Contact Centre on 0191 278 8600. We apologise for any inconvenience caused.

Heat Hero award win for Support & Progression Assistant

February 11th, 2020

Support & Progression Assistant Hala Alasaly was presented with a national ‘Heat Hero’ award in recognition of her outstanding work in tacking fuel poverty. The Heat Heroes awards are held to recognise the achievements of those who have gone above and beyond in their work to help keep people warm in their homes. They are […]

Social enterprise café run by resettled refugees to open its doors in Newcastle’s West End.

February 10th, 2020

A new café founded and operated by resettled refugees, who have arrived under the Government’s Refugee Resettlement Programme, has opened its doors in Newcastle’s West End. Lazeez Kitchen, named after the Arabic word for ‘delicious’, will serve traditional Middle Eastern cuisine from Fenham Library. The café is being supported by Your Homes Newcastle (YHN), Newcastle […]

City projects to benefit from Your Homes Newcastle’s £100,000 Community Investment Fund

February 10th, 2020

Community projects across Newcastle have got together to celebrate being announced as the recipients of Your Homes Newcastle’s £100,000 Community Investment Fund. The annual initiative sees charities and projects from across the city bid for up to a £10,000 share of the £100,000 funding pot. This year saw more than 65 projects apply to the […]
Megan, administration apprentice

Applications open at Your Homes Newcastle to celebrate National Apprenticeship Week 2020

February 5th, 2020

Applications open at Your Homes Newcastle to celebrate National Apprenticeship Week 2020 Your Homes Newcastle (YHN) is recruiting new apprentices in roles ranging from social care to marketing during a national campaign to highlight the importance of apprenticeships in the workplace. YHN’s apprenticeship programme is open to people who live in homes managed by YHN […]

Apprentice opportunities available

January 28th, 2020

From Social Care to Marketing and Communications, we are offering a number of exciting apprenticeship opportunities to help provide you with a first step on your career path or give you an opportunity to try something new. Applications open on Monday 3rd February and will close on Wednesday 19th February 2020. For more information on […]

Applications are open for our Customer Service Committee

January 27th, 2020

Are you looking for a new challenge? We’re looking for Newcastle City Council tenants to join our Customer Service Committee and help make sure that the views and priorities of customers are at the heart of what we do. The role of the Committee is to ensure that customers’ voices are heard at the highest […]

Helping children to get the best start to the day

January 21st, 2020

Your Homes Newcastle (YHN) is working in partnership with the Greggs Foundation to fund a Breakfast Club programme in Newcastle schools. YHN’s partnership with the Foundation supports three schools across the city, ensuring that the children in the communities in which the housing provider has homes have a healthy start to the day. Thomas Walling […]

National Apprenticeship Week 2020: Help for jobseekers drop-in day

January 14th, 2020

Did you know that as a YHN tenant you can access free skills training, paid work placements, apprenticeships and help finding employment? In honour of National Apprenticeship Week 2020 #NAW2020, our Employability team are holding drop-in sessions to offer advice for jobseekers and to tell you more about our various support programmes. The sessions will […]

Hearing from everyone on Climate Change

January 9th, 2020

What do you think should be done to reduce Newcastle’s carbon footprint? YHN are committed to reducing our carbon footprint and are working with Newcastle City Council on their climate change consultation. They would love to know what our customers’ thoughts on how we can better tackle climate change in Newcastle. To take part on […]

Visit the City Library for YHN support

December 19th, 2019

Visit the City Library for YHN support From 6th January 2020 , YHN Customer Services teams will be available to help at the City Library in central Newcastle from Monday to Friday, 10am – 3pm. They will be able to answer general enquiries about our services If you have a specific query for one of […]