For the latest customer information on Coronavirus (COVID-19) click here. We are currently experiencing high call volume.
To help keep our lines free for emergencies, please get in touch using our contact us form

Our online repairs reporting system is currently unavailable due to technical issues.

To report a repair please contact us on 0191 278 7878.

We are working on resolving the issue now and will post an update when the system is available again.

We apologise for any inconvenience.