For the latest customer information on Coronavirus (COVID-19) click here. We are currently experiencing high call volume.
To help keep our lines free for emergencies, please get in touch using our contact us form
September 23rd, 2020
Following the announcement of new national and local Covid-19 restrictions, we wanted to provide you with an update on our services here at YHN. Since the outbreak of the Covid-19 pandemic we have worked closely with Newcastle City Council and Public Health teams to regularly review our services to ensure they comply with the latest […]September 16th, 2020
Due to essential maintenance on our telephone system, our phone lines will be down from 6:30am on 17th September 2020. We anticipate that lines will be down for a maximum of 15 minutes. We apologise for any inconvenience this may cause.
September 15th, 2020
Local businesses in Newcastle have been donating their services to help young people at risk of homelessness to prepare for their future in a new scheme developed by Your Homes Newcastle (YHN). YHN, which supports young people into homes and employment, launched the new project to bring together local businesses willing to support vulnerable young […]
September 14th, 2020
Your Homes Newcastle (YHN) has been confirmed as a local community partner for Newcastle United Foundation’s exciting new state-of-the-art hub for sports, education and wellbeing. The new purpose-built community centre will be developed on the Murray House site on Diana Street in the west of Newcastle. The multi-million pound development aims to transform lives, provide […]
September 4th, 2020
At Your Homes Newcastle we know that this is a worrying time and we understand that your employment or earnings may have been impacted by the coronavirus pandemic. Wendy, a YHN customer of 27 years, shares her story about the financial support she received from YHN: “When I was diagnosed with Cancer, I didn’t know […]September 4th, 2020
At Your Homes Newcastle we know that this is a worrying time and we understand that your employment or earnings may have been impacted by the coronavirus pandemic. Barbara, a YHN customer of over 11 years, shares her story about the financial support she received from YHN: “When me and my husband split up at […]
September 4th, 2020
At Your Homes Newcastle we know that this is a worrying time and we understand that your employment or earnings may have been impacted by the coronavirus pandemic. We’ve put together some FAQs about paying your rent, but should you need further advice and support, including helping you making a claim for benefits, please get […]