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May 2020

A letter from the Government’s Housing Minister to all social housing residents

May 29th, 2020

Coronavirus update for YHN customers As the situation and Government guidance around Covid-19 continues to change, we are working hard to continue to deliver our services to you and keep you informed of any changes. The Housing Minister issued a letter to all social housing residents to help update you on the important steps that […]

Ostara 24 hour response and support during Covid-19

May 28th, 2020

Ostara 24 hour response and support during Covid-19 Since the outbreak of Covid-19 and the introduction of social distancing and lockdown restrictions we have been busier than ever ensuring our customers can live safely and securely in their own homes. Our 24-hour alarm, response and support service is available to anyone in the Newcastle area […]

£10,000 community funding available for Covid-19 relief efforts

May 14th, 2020

£10,000 community funding available for Covid-19 relief efforts. Your Homes Newcastle, in partnership with Ideal Boilers, has launched a new £10,000 community fund to help local projects and organisations respond to the impact of Covid-19. As we begin the third wave of lockdown, we know that there are many in need of a helping hand. […]

Looking after your mental health and wellbeing during Covid-19

May 12th, 2020

Looking after your mental health and wellbeing during Covid-19 This week marks the ninth week since the national lockdown began. During this time, it’s fair to say that most of us have experienced many ups and downs as we adjust to our new day-to-day way of living. Everyone is experiencing lockdown in their own way. […]

Your Homes Newcastle residents celebrate a socially distant VE Day

May 11th, 2020

With VE Day street parties not an option last week, Your Homes Newcastle has organised a socially distanced celebration for residents in its sheltered housing and learning disability schemes. Almost 1,000 residents at 37 schemes across Newcastle were treated to VE Day celebration packs including a poster, colour in flag, activity booklet including recipes and […]

YHN staff take to the road to support local GP service

May 5th, 2020

Painters, plasterers and gas engineers from Your Homes Newcastle (YHN) are doing their bit to support the NHS by helping to drive GPs to appointments across the city. Trade staff from YHN’s repairs and construction team jumped at the chance to help out when the housing provider was approached for help with taking GPs to […]

Planned maintenance of our phone lines

May 1st, 2020

Planned maintenance of our phone lines We are carrying out some essential maintenance to our phone lines to upgrade our systems and ensure we can continue to provide excellent customer service over the phone. As a result, our phone lines will be unavailable between 2am and 4am on Tuesday 2 June including our main contact […]