For the latest customer information on Coronavirus (COVID-19) click here. We are currently experiencing high call volume.
To help keep our lines free for emergencies, please get in touch using our contact us form

Newcastle City Council has announced that libraries and the community hubs from which YHN offers services will close to the public from 5pm today (Wednesday 18 March) following government advice on social distancing. You can click here to view your rent account, and report repairs online. You can also report repairs and pay your rent over the phone on 0191 278 7878. Please bear with us as we are currently experiencing a high volume of calls. Please click here for more information and keep checking our social media pages and website for further updates.