For the latest customer information on Coronavirus (COVID-19) click here. We are currently experiencing high call volume.
To help keep our lines free for emergencies, please get in touch using our contact us form
March 27th, 2020
Your rent and finances during COVID-19 At Your Homes Newcastle we know that this is a worrying time and we understand that many of you will be affected financially by the measures the Government have put in place to manage the Covid-19 outbreak. We’ve put together some FAQs about paying your rent, but should you […]
March 18th, 2020
Newcastle City Council has announced that libraries and the community hubs from which YHN offers services will close to the public from 5pm today (Wednesday 18 March) following government advice on social distancing. You can click here to view your rent account, and report repairs online. You can also report repairs and pay your rent […]March 16th, 2020
Latest information on our services Our Offices We are working closely with Newcastle City Council to review the implications of the Government’s roadmap to gradually ease national coronavirus restrictions. Many colleagues continue to work from home and those teams that do need to come into the office have been given advice on following the Government’s […]
March 13th, 2020
From charity champions to business leaders, amazing women across the region were celebrated for their inspiration community work at this year’s Glass Slipper Awards. YHN were proud to sponsor this year’s North East Champion category, created to honour the talented individuals who are making a real difference in ensuring that the North East remains one […]
March 12th, 2020
Children at a Denton Burn primary school have a safe and vibrant ‘bucket room’ to retreat to if they feel stressed or need time out, thanks to funding from Your Homes Newcastle (YHN). The bucket room is a space for children at Broadwood Primary School to visit if they are struggling and where they can […]
March 6th, 2020
The Great British Spring Clean, organised by charity group Keep Britain Tidy, is running from 20th March – 13th April this year. YHN are supporting our customers & communities to get involved in the country’s biggest mass-action environmental campaign. Together, we can make a massive difference. All our individual actions can help to transform our […]
March 4th, 2020
The YHN Community Fund gives grants to community and voluntary groups in Newcastle, to help them deliver projects that benefit Your Homes Newcastle customers. Supported by Ideal and Prosper, the YHN Community Fund offers grants from £100 to £10,000 to organisations that have a positive impact on local communities. A total of £115,000 is available, […]