YHN’s office on Shields Road, Byker, is temporarily closed while we undertake refurbishment work.

To minimise disruption, customers who would ordinarily visit the Shields Road hub can arrange for home visits from YHN staff by calling the East End team on 0191 278 1566.

Alternatively, customers can visit our office in Walker (address and opening hours below), which continues to provide a full service.

Buses number 39 and 40 travel from Shields Road to Walker and take approximately 15 minutes.

Once the Shields Road refurbishment work is complete, services will resume as normal in the East of the city, working collaboratively with Newcastle City Council.

We apologise for any inconvenience caused.

Closest YHN office to Shields Road
Walker Centre
Church Walk
Newcastle upon Tyne
NE6 3BS.

Walker opening hours
Monday Tuesday Thursday Friday: 8.30am to 4.30pm
Wednesday: 8.30am to 3pm.

For more information please call the East End team on 0191 278 1566 or email eastend@yhn.org.uk 

  YHN Housing Services @Walker map: