June 2019

Problems with YHN phone lines

June 17th, 2019

We’re sorry to report that we’re experiencing issues with our phone lines so it may be difficult to contact us until that’s resolved. We’re working with our telephone provider and hope to have a resolution soon. We apologise for any inconvenience caused.

Issues with telephone contact – 11 June 2019

June 11th, 2019

Unfortunately we’re experiencing problems with our phone lines and calls are not connecting to any of our numbers, including our main switchboard. We are working with our telephone provider to provide a solution and will give an update as soon as we’re able. We’re very sorry for any inconvenience caused. Please be aware that intercoms […]

Changes to our East End office

June 6th, 2019

YHN’s office on Shields Road, Byker, is temporarily closed while we undertake refurbishment work. To minimise disruption, customers who would ordinarily visit the Shields Road hub can arrange for home visits from YHN staff by calling the East End team on 0191 278 1566. Alternatively, customers can visit our office in Walker (address and opening […]