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Visit the City Library for YHN support

December 19th, 2019

Visit the City Library for YHN support From 6th January 2020 , YHN Customer Services teams will be available to help at the City Library in central Newcastle from Monday to Friday, 10am – 3pm. They will be able to answer general enquiries about our services If you have a specific query for one of […]

Community grant brings festive fun to people across Newcastle

December 17th, 2019

From turkey and tinsel dinners and pensioner Christmas parties to school pantomime trips and Christmas crafts for kids, YHN’s Festive Fund grant is helping inspirational community groups to spread festive cheer throughout the city. Your Homes Newcastle’s (YHN) Festive Fund has seen 21 community groups benefiting from some extra Christmas cash to go towards their […]

Christmas Opening Times

December 17th, 2019

We will close for Christmas at 3pm on Tuesday 24th December and reopen at 8:30am on Thursday 2nd January 2020. For urgent enquiries during the Christmas holidays, you can contact us on 0191 278 8600. Due to Newcastle City Council closing some of their premises earlier, some of our offices will close before 3pm: East […]

YHN Customers Learn Health & Safety Skills with Safetyworks Trip

December 12th, 2019

Residents from Kilbourn and Theresa Russell House spent an afternoon learning about how to make safer choices in their home and the community during a trip to Safetyworks. Safetyworks is managed by the Tyne and Wear Fire Service and is an interactive safety centre that provides innovative and enjoyable learning about safety in realistic everyday […]

Computer skills courses available

December 4th, 2019

Free basic computing courses! Click HERE to visit our new webpage which tells you all about our free basic computing courses. Read some of our learners’ stories and follow the easy booking instructions. Why wait? You can book your place today!.

YHN Proud To Be A Sponsor Of The Glass Slipper Awards

November 25th, 2019

We are pleased to announce that Your Homes Newcastle (YHN) are sponsors of this year’s Glass Slipper awards. Now in its 8th year, the Glass Slipper Awards, held by the Sunshine Fund, celebrate inspiration women from across the North East, recognising their achievements in their communities, in business and in charity. YHN are sponsoring the […]

Changes at our Outer West hub

November 22nd, 2019

As part of our commitment to providing excellent customer service, we have made some changes to how we deliver services at the Outer West hub. From Monday 25th November, customer service advisers will be on hand in the Outer West to answer customer queries and signpost to services. The customer service advisers can also schedule […]

YHN appoints new Chair and Board members

November 15th, 2019

Housing provider Your Homes Newcastle (YHN) has announced the appointment of Tony Gates as their new Chair, who will take up the post from 1st January 2020. Mr Gates has worked in landscape and heritage management for over 19 years and is an experienced senior executive and non-executive director, currently serving as Chief Executive of […]

Techy Tea Party

November 11th, 2019

Do you have a tablet, iPad or smartphone that you want to get more out of? Or, are you interested in getting one but would like to have a practice first? Is there something specific that you want to use your mobile device for, but aren’t sure how to go about it? Come along to […]

100 years of the Hexham Avenue estate

September 11th, 2019

Hexham Avenue estate in Walker celebrated its 100th anniversary last month. Wor Hoose, a community project based in the area, celebrated the 100th birthday of the estate by hosting a carnival party for those who live in the area. Newcastle City Council bought the land that would become Hexham Avenue in July 1919 after the […]

Community Investment Fund – back for year two!

September 6th, 2019

Community Investment Fund – back for year two! Great news! The Community Investment Fund is back for another year – with another £100,000 to invest in local communities.  The fund is open for voluntary and community organisations to bid for up to £10,000 to deliver projects that will focus on: Building stronger communities Strengthening community […]

Changes at your housing office

August 27th, 2019

We’re constantly looking to improve how we deliver services to you so that you have the best possible experience as our customer. With this in mind, we have reviewed our Housing Services team. From September 2nd, there will be a new Housing Services Manager based in each local YHN Housing Office. Each manager will be […]

Problems with YHN phone lines

June 17th, 2019

We’re sorry to report that we’re experiencing issues with our phone lines so it may be difficult to contact us until that’s resolved. We’re working with our telephone provider and hope to have a resolution soon. We apologise for any inconvenience caused.

Issues with telephone contact – 11 June 2019

June 11th, 2019

Unfortunately we’re experiencing problems with our phone lines and calls are not connecting to any of our numbers, including our main switchboard. We are working with our telephone provider to provide a solution and will give an update as soon as we’re able. We’re very sorry for any inconvenience caused. Please be aware that intercoms […]

East End Office Reopens Following Refurbishment

June 6th, 2019

YHN’s office on Shields Road, Byker will reopen on Thursday 17th October following recent refurbishment work.   Usual services and opening hours will resume at the office.   Contact information for our East End team:   In person: YHN Housing Services @ East End 83-85 Shields Road Byker NE6 1DL by telephone: 0191 278 1566 […]

Seven new apprentices for National Apprenticeship Week!

March 4th, 2019

Our latest apprentice recruits will officially start their new roles on the first day of National Apprentice Week, in a range of roles including marketing, construction and gardening. One of the new gardening recruits, Jamie Learmouth, is already pretty familiar with the organisation as his girlfriend, Bethany Marr, has been doing a gardening apprenticeship with […]

Read the latest issue of Homes & People!

January 18th, 2019

Our latest newsletter has been sent to all Newcastle City Council tenants this month and includes information on some fantastic community projects that we’ve recently funded, as well as easy ways to report repairs online and support to get online for anyone who isn’t very confident. There are also answers to questions posed to our […]