The Government wants your views on how to improve social housing
The Government has recently published a green paper consultation document called ‘a new deal for social housing’ and wants to hear your views on their plans, which are based on the following principles.
Principle 1: a safe and decent home
The Government wants to:
Principle 2: complaints
- – improve the way landlords share information and engage with residents on building safety
- – review the ‘Decent Homes Standard’ and make it tougher on fire safety and energy efficiency.
The Government’s suggestions include:
Principle 3: empowering residents and strengthening the regulator
- – raising awareness of how to complain
- – speeding up landlords’ complaints processes
- – more opportunities for mediation and access to independent advice for residents
- – better and quicker access to the Housing Ombudsman.
The Government wants to introduce:
Principle 4: tackling stigma and celebrating thriving communities
- – landlord league tables (similar to school and NHS league tables) so customers know how their landlord compares to others
- – national performance indicators (so all housing organisations report the same information)
- – more power for the agency that supervises social housing (known as the regulator) to make sure homes are well managed
- – an independent, national body that speaks on behalf of tenants to the Government.
The Government’s ideas include:
Principle 5: building new homes and supporting home ownership
- – telling positive stories about social housing and celebrating the contribution of successful communities
- – embedding great customer service across housing
- – promoting good housing design and planning.
What do you think about these ideas?
- – freeing up money to help local authorities to build more affordable homes
- – supporting community-led housing
- – investing in affordable housing
- – helping more people buy their own homes.
Do you think the Government has got the right ideas about how social housing can get better? You can tell the Government what you think before the proposals are finalised by:
- – Giving your views via the Newcastle Independent Tenant Voice (NITV) survey through their Facebook page or website www.newcastle.gov.uk/nitv or by emailing email@example.com by 23 October 2018
- – Completing the Government’s online survey at www.survemonkey.co.uk/r/A_new_deal_for_social_housing by 6 November 2018
- – Writing to Social Housing Team, Ministry of Housing, Communities and Local Government, Third
Floor, Fry Building, 2 Marsham Street, London, SW1P 4D.