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System upgrade, Wednesday 26 June

We will be carrying out some essential maintenance to our ICT equipment between 8.30am and 9.30am on Wednesday 26 June.

During this time we will have limited access to our ICT systems and may not be able to deal with customer queries so if possible please wait until 9.30am before getting in touch.

If you need to get in touch with us urgently during the upgrade, please call our main number 0191 278 8600 and hold the line until someone answers your call.

Apologies for any inconvenience this causes.