For the latest customer information on Coronavirus (COVID-19) click here. We are currently experiencing high call volume.
To help keep our lines free for emergencies, please get in touch using our contact us form

We have established a dedicated response team to deal with any concerns you have about your safety or the safety of your accommodation.

Residents can contact this team via email or by telephone on 0191 278 8574.

We appreciate that following the Grenfell Tower fire many tenants feel apprehensive, but please be assured that we are working very hard with Tyne and Wear Fire and Rescue Service, the council and our other partners to ensure the safety of all the homes we manage