Incident at Cruddas Park House, November 20

November 22nd, 2017

We are working closely with Tyne and Wear Fire and Rescue Service in relation to an incident at Cruddas Park House at 11.00pm on Monday November 20. Thankfully no one was injured or hurt as a result of this incident, and we would like to thank the tenants for their swift action in evacuating the […]

Newcastle United Foundations Project Pitchside

September 22nd, 2017

Newcastle United Foundation has exciting plans to establish a purpose built community centre on the Murray House site on Diana Street in Westgate. The charity aims to base its educational programmes from the new centre and some of its sporting activities there and in doing so, will secure a bright future for this site within […]

YHN gives evidence to Parliamentary Select Committee

September 15th, 2017

YHN’s Universal Credit Implementation Manager, Donna Gallagher, gave evidence to the Work and Pensions Select Committee in Westminster this week. The committee was interested to hear our experience and that of our tenants around Universal Credit – the new payment that replaces six “legacy” benefits including housing benefit. You can watch Donna giving her evidence […]

Issues with Direct Debit payments to YHN

September 8th, 2017

Update 11th September – unfortunately Allpay has confirmed that, although refunds have been processed, accounts may not be credited until tomorrow. We’re very sorry for any inconvenience caused by this, if you have any concerns please call the number below. We are aware that our Direct Debit provider, Allpay, has been experiencing some problems and […]

Apprenticeships Available

August 10th, 2017

Are you aged between16-24 and looking for work? We have some exciting opportunities available that may be of interest to you if so! Your Homes Newcastle (YHN) offers apprenticeship roles to those aged 16-24 who live in YHN managed home across the city. We’re currently recruiting apprentices for a number of roles including Customer Service; […]

Dutch inspired housing launched in Newcastle

August 2nd, 2017

Dutch inspired housing launched in Newcastle The Lord Mayor of Newcastle was joined by local lad and former footballer Lee Clark when Newcastle City Council and Your Homes Newcastle officially opened their newest development exclusively for older people. Inspired by Dutch principles of ageing well, the award-winning Tree Top Village in Walker combines high quality […]

Blooming Marvellous Winner

July 25th, 2017

Congratulations to Mr Baker, our summer draw Blooming Marvellous winner. He has won a £50 Intu shopping voucher for his efforts. He was nominated by his neighbours’ for his beautiful garden. We know that gardens and communal areas that are tidy and cared for make a real difference to our neighbourhoods so take a look […]

Fire safety update #2, from Tina Drury, YHN

July 20th, 2017

Hello, Although issues of fire safety aren’t quite dominating the national headlines anymore, we are continuing to talk to residents and work through the issues presented by the tragedy at Grenfell Tower. Here’s an update of what we’ve concentrated on so far in July: I hope you find it useful. If you have any specific […]

Future of Newcastle Parks

July 18th, 2017

Come along to one of the 5 events that have been organised across the City to find out about the decision that has been made by City Council’s Cabinet about the potential for a new charitable trust to manage the City’s parks and open spaces – dates, times and venues below. The team will explain the […]

Fire safety – update from Tina Drury, YHN

June 30th, 2017

Hi, my name is Tina Drury and I’m Managing Director at Your Homes Newcastle. We appreciate that following the Grenfell Tower fire many residents feel apprehensive, but I would like to assure everyone that we are working very hard with Tyne and Wear Fire and Rescue Service, the council and other partners to ensure the […]

Fire safety – frequently asked questions

June 30th, 2017

1. What action has been taken to check on the safety of Newcastle’s high rise buildings since fire at Grenfell Tower in London? Your Homes Newcastle manages 38 high rise blocks on behalf of Newcastle City Council. A high rise block is classed as any over 8 floors. We can confirm none of the city […]

Fire safety – reporting your concerns

June 28th, 2017

We have established a dedicated response team to deal with any concerns you have about your safety or the safety of your accommodation. Residents can contact this team via email property.maintenance@yhn.org.uk or by telephone on 0191 278 8574. We appreciate that following the Grenfell Tower fire many tenants feel apprehensive, but please be assured that […]

YHN response to tower block fire in London

June 14th, 2017

Following the horrific fire at Grenfell Tower in London, YHN have issued the following statement: David Langhorne, Assets and Development Director at Your Homes Newcastle, said: “ We were extremely saddened to hear of the tragic news relating to Grenfell Tower and our thoughts are with all of those affected. We would like to reassure all […]

Public Meeting – Housing for the city

June 14th, 2017

You are invited to a public meeting of Newcastle City Council’s Policy Cabinet to hear and debate the Council’s plans on housing for the city. The Council want Newcastle to be a great place to live with desirable neighbourhoods and a range of quality housing to meet residents needs, circumstances and aspirations. Good housing is […]

Want to access your rent information online?

May 22nd, 2017

Register for our new Rents Self Serve portal to view your account information. This new system will allow you to check current balances, check historical payment history and access your transaction history and statements. Before you register you will need to have the following information: – Surname   – Date of birth   – National […]

Looking for Work?

April 27th, 2017

JOBS AVAILABLE NOW Unemployed and Looking for Work? YHN is working with Newcastle College to deliver a free, four-week, part-time practical skills course, also providing you with a qualification and a range of other skills to help you back into work. On successful completion of the course you are guaranteed an interview for one of […]

Office Move

April 19th, 2017

The Housing Options Centre on Saville Row is moving to the City Library. The Housing Options Centre is moving to Level 1 of the City Library from Monday 8 May 2017. In preparation for the move, the Saville Row office will close on 28 April 2017. Phone lines and email address will be monitored throughout […]

Changes to Newcastle City Council’s lettings policy

April 7th, 2017

Following consultation with our customers via Newcastle Independent Tenants’ Voice, Newcastle City Council has made some changes to its lettings policy.   As part of their commitment to the Armed Forces Covenant, which is a promise from the nation that those who serve or have served, and their families, are treated fairly, the council is […]

New repairs reporting portal!

March 24th, 2017

Looking for a quick and easy way to report a non-emergency repair? Look no further than our new repair reporting tool, My Repairs Portal!   The portal is a really handy way to report non-emergency repairs and can be easily accessed by a mobile phone.   It provides lots of repair types to choose from […]

YHN scores highly in Stonewall’s Workplace Equality Index!

January 19th, 2017

We’re delighted to announce that we’re included in Stonewall’s Workplace Equality Index, the organisation’s definitive guide to the most inclusive employers in the country!   This year we’re at position 28, which is higher than last year and makes us top in the region. We’re also the second highest housing provider in the country, so we’re […]