Pay your rent by Direct Debit

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Pay your rent by Direct Debit?

Why pay by Direct Debit?

  • Direct Debit is the easiest way to pay, because your bank or building society makes the payment for you
  • It helps us to keep costs under control, so we can make savings which will be passed on to you. 
  • You have a guarantee that you will get a full refund in the unlikely event of an error
  • You are free to cancel at any time
  • You could win £50, because we'll enter you into a free monthly prize draw.  

When can I pay my rent by Direct Debit?

  • You can choose what date and how often your payments are made, so you could ask for money to leave your account just after you receive your wages or benefits
  • You will be advised at least 10 working days in advance of any changes in the amount to be collected from your bank account 

How do I setup Direct Debit?

You can set up your direct debit over the telephone by calling 0191 278 7749 or you can complete a Direct Debit mandate available:

When you have completed your form, please send it to: 

Your Homes Newcastle
Income Section
YHN House
Benton Park Road
Newcastle upon Tyne
NE7 7LX. 

Please note: the instruction should not be sent to your bank.

Want to know more?  

Click here to read frequently asked questions about paying by Direct Debit.