What do we do?

We provide a responsive service to 16-17 year olds presenting at the Homeless Advice Centre (HAC) as homeless.  This involves:

• assessing their need for assistance with housing
• offering support and intervention with the family to maintain the young person in their home
• referring to appropriate accommodation or tenancy and Floating Support.

How do we do it?

• A member of the team is available in the Housing Advice Centre each afternoon.
  
  
• All 16-17 year olds are assessed using Common Assessment Framework.
  
  
• Home visits are made offering preventative work such as mediation.
  
  
• Referral to the most appropriate accommodation/tenancy is made following assessment (welfare priority if appropriate) if a return home is not feasible.

Who do we work with?

We work with voluntary sector youth agencies, Newcastle City Council Customer Service Centres, YHN Community Housing Offices, statutory and voluntary agencies and health agencies.

We are funded by Supporting People to work with young people and statutory and voluntary agencies (including housing, health, education and training and employment providers) to ensure the holistic needs of young people are met.

How to make a referral

The young person must be 16 or 17 years old and in housing need.

Self referral can be made by:

• presenting at Housing Advice Centre on Pilgrim Street, Newcastle
  
  
• contacting our duty worker on 0191 277 1190.
  

Contact us for more information.