Sheltered Housing - what we do


We can offer assistance to older people and provide support and advice on an extensive range of Housing Management Services.  Through delivering excellent customer services we aim to provide:

  • a safe and secure living environment
  • a highly focused service specialising on the needs of the elderly
  • high quality affordable housing
  • a one stop shop approach for customers
  • a multi agency approach with care, health and emergency services

All sheltered housing schemes are linked to the mobile warden service.  This means that you will have a 24-hour warden service when your Sheltered Housing Officer is not at work.  We also provide the Community Care Alarm Service which provides emergency help and support.  Click here to find out more

Sheltered housing is safe and secure.  Most schemes have a door-entry system on the main front door.  Most schemes have communal facilities that you can use, such as communal lounges, kitchens, and laundry.

How to apply for a tenancy in a council sheltered housing scheme

We can help you find a home that is suitable for your needs.  Click here to find our how you can get in touch.

If you prefer, you can register with Your Choice Homes direct.  Your Choice Homes is the name of the choice-based lettings scheme that was introduced to create greater choice for people looking for housing.

How much does sheltered housing cost?

As well as paying the rent for your flat, you'll pay an additional sheltered housing charge.  You can choose from 2 packages:

Gold Service: £11.39 per week
This is for the full resident warden service with 24 hour mobile warden emergency response, plus an additional 2 pieces of Telecare equipment

Gold Service Plus: £16.64 per week
As above but with an additional 5 pieces of Telecare equipment