Sheltered Housing - how we perform
We use our Service Standards and other
targets to make sure our service is the best it can be. By
checking our performance every month, we can see which parts of our
services are working well, and look for ways to improve.
Our sheltered housing service also monitors the completion of
daily calls, which check residents are safe and well, and the
number of voids (empty properties) and amount of arrears (overdue
rent payments) to make sure our sheltered housing schemes are
We send a poster to every sheltered housing scheme to tell
residents about our performance every 3 months.
Click here to see the latest poster.
Go back to Sheltered Housing