• There are 26 sheltered housing schemes with a total of 990 properties.
• Decent Homes work has been completed in 3 sheltered schemes this year.
• 98.6% of your alarm calls were answered within one minute.
• 864 support plans have been amended or completed.
• One hundred per cent of house meetings have been held so far.
• We have completed one hundred per cent of Health and Safety checks in our communal areas.
• Empty properties available to let (voids) are reduced to 59 by January 2008.
• Rent arrears are down to £22 000 by January 2008.
• We have 11 tenants who owe more than 7 weeks rent to us by mid January 2008.

We measure our performance against service standards.  Click here to read our service standards.

You can get more detailed information about how we perform by reading the 'Performance Monitoring Reports' that we submit to YHN Main Board on a quarterly basis.

Find out more about the Board and read Board papers here