Repairs - gas servicing
We will arrange to carry out a service and safety check every
year for each gas appliance owned by Newcastle City Council and you
will be provided with a copy of the service sheet. This annual
check is compulsory by law.
If you require an alternative appointment please contact our
Repairs Centre on 0191 277 8888 to arrange this. Should you be out
when the contractor calls, please make sure you contact the Repairs
Centre to rearrange access.
The contractor will attempt to gain access and then a letter
will be sent from us requesting that you make an appointment for
the gas service.
Please note it is part of your Tenancy Agreement that access is
made for repairs / servicing.
If we are unable to gain access we will obtain a warrant from
the court under the Environmental Protection Act (1990) to allow us
to force entry. You will be charged for legal proceedings plus any
cost should forced entry be required (approx £160).
Carbon monoxide poisoning affects everyone and these checks are
to ensure your safety and the safe running of your gas