Pay your rent by Direct Debit


Direct Debit Logo v12711

 

Why pay by Direct Debit?

Paying your rent by Direct Debit is the easiest way to pay.

Because your bank or building society makes the payment for you there are:

  • no queues
  • no cheques to write
  • no paperwork or postage every month.

It also helps us to keep costs under control, so we can make savings which will be passed on to you. 

And paying your rent by Direct Debit could win you £50 because we'll enter you into a free monthly prize draw.  

How does it work?

You are given advance notice of the amount to be debited to your account and your bank or building society will give you an immediate refund in the unlikely event that anything should go wrong.

How do I start paying my rent by Direct Debit?

You need to complete a Direct Debit mandate, available from:

  • your local Community Housing Office
  • YHN's Income Section (tel: 0191 278 7749, email: income@yhn.org.uk)

You can also download a mandate by clicking on the link below:

When you have completed your form, please send it to: 

Your Homes Newcastle,
Income Section,
YHN House,
Benton Park Road,
Newcastle upon Tyne,
NE7 7LX. 

Please note: the instruction should not be sent to your bank.

When can I pay my rent my Direct Debit?

You can choose to pay either on the 5th or 20th of each month, or weekly on a Friday.  

With Direct Debit you have a guarantee that you will get a full refund in the unlikely event of an error happening. 

You are free to cancel at any time. 

You will be advised at least 10 working days in advance of any changes in the amount due.

Want to know more?  

Click here to read frequently asked questions about paying by Direct Debit.