The Leaseholder's Handbook gives you information about your rights and responsibilities as a leaseholder, and the rights and responsibilities of your landlord, Newcastle City Council.

It explains the conditions of your lease and tells you where you can access services, advice and more detailed information about issues that may affect you as a leaseholder.

Click on the links below to download the following sections of the handbook:

1. What is a leaseholder? (pdf)
2. Your service charge (pdf)
3. Your insurance (pdf)
4. Repairs, maintenance and improvements (pdf)
5. Major works (pdf)
6. Buying, selling or subletting a leasehold property (pdf)
7. Living in flats and maisonettes (pdf)
8. Nuisance and anti-social behaviour (pdf)
9. Getting involved (pdf)
10. Service standards (pdf)
11. Customer Care (pdf)
12. Glossary of terms (pdf)
13. Useful addresses and contact numbers (pdf)