YHN has introduced a new scheme to help vulnerable and older customers with the small but important household tasks that are not covered by our repairs service. 

We understand that it is important for you to be able to live independently in your own home. But we also know that sometimes there are some jobs that are just too difficult to manage by yourself.  In these cases, the Handyperson scheme, in partnership with Mears Home Improvement, may be able to help you.

Who can use the scheme?

The Handyperson scheme is for customers who:

• are over 60 years old
• have a disability or severe health problems which prevent you from carrying out the work yourself
• are a single parent family with a disabled child.

What sort of things can the handyperson help with?

• minor plumbing and joinery repairs
• installing grab rails, locks and security chains
• changing a light bulb, a plug or fuse
• fixing/replacing door bells
• minor painting

What are the benefits of the scheme?

• Tasks are carried out without the hassle and expense of searching for a private contractor (the service is free to all eligible customers).
• You don't have to worry about letting a stranger into your home as all members of staff carry official identification and have been subject to enhanced CRB (Criminal Records Bureau) checks.
• You can continue to live safely and independently in your own home.

How to get in touch

If you think you are eligible and would like to contact the scheme to carry out a service for you then contact Mears by:

• Telephone: 0800 111 4418
• Email: MHINortheast.Enquiries@mearsgroup.co.uk