The child safety equipment scheme helps to create a safer environment for young children and cut down the number of accidents in the home.

The equipment is available free of charge to families with children under 5 years of age, on a low income or means tested benefit and living in Newcastle.

Although we try whenever possible to install the equipment in the client's preferred location we are governed by legislation, manufacturer’s guidelines and the layout and condition of their home.

How to get a referral

Referrals can be made by the Health Visitor Service.

To qualify the clients must:

• be a YHN tenant
• have a child less than 5 years of age (to qualify for a safety gate the child must be under 24 months old)
• be on a low income or receiving a means tested benefit.

Our commitment

We will:

• provide all our clients with a high quality, customer focused service
• ensure equipment conforms to current and future British standards for quality and safety
• offer a morning or afternoon appointment
• answer all queries within 2 working days
• deliver and fit all equipment according to manufacturing guidelines
• provide all clients with instructions on how to use the equipment.

Your commitment

We ask that you:

• ensure on the day of delivery that you are at your property at the agreed time and the fitter can gain access
• use and maintain the equipment in line with the manufacturer's guidelines
• test the smoke alarm once a month
• tell the person who made the referral if you move home and would like the equipment refitted
• keep a safe environment for your child.