0191 278 8668
We provide 5,800 Council tenants and leaseholders living in
flats across Newcastle with a comprehensive Concierge service that
- building cleaning
- reception duties
- safety and security
- inspections to shared areas
- the monitoring of a citywide CCTV system that helps make our
communities safer, stable places to live.
Over two thirds of our residents benefit from a 24 hour, 7
days per week service.
The aim of the service is to:
- provide safer homes for residents
- protect properties against loss and damage
- maintain high standards of property care
- maintain the demand for properties and the stability of local
- provide customers with easy access to staff
- be a 'good neighbour' to Council tenants and leaseholders.
Concierge Service Review
We started a review of the Concierge Service in October 2008 as
part of our Service Improvement Programme:
Find out more about the Concierge Service: