Types of alarms (telecare equipment)
Our Telecare Service is linked into the Community Care Alarm
Service and can alert the call centre of any hazards so that help
can be provided. The telecare equipment below is
available:
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Alarm unit
(included with every telecare package)
- links all your telecare devices
to our Response Centre via your normal phone line
- allows you to speak directly with our Response Centre staff
- includes a speaker and microphone that can be used anywhere
in the home.
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Pendant (included with every
telecare package)
- instantly dials our Response Centre when you push the
button
- small and light
- worn around the neck or wrist
- splashproof so you can use it in the kitchen or
bathroom.
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Flood detector
- automatically dials our Response Centre when
water is detected, so that we can tell you immediately
- our Response Centre will notify you as soon as water is detected
on the floor
- protects you and your property.
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Carer alert
- used on-site by a carer or warden to monitor alerts from your
telecare devices
- automatically alerts our Response Centre if your carer/warden
does not respond
- monitors up to 8 telecare devices
- can be used portably on-site.
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Fall detector
- automatically dials our Response Centre if you fall and are
unable to get up again
- choice of devices worn round the neck or waist
- includes pendant button to dial control centre manually
- splashproof for use in the kitchen or bathroom.
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Bed occupancy
sensor
- uses a pressure pad sensor to send an alert if you get out of
bed for an unusual amount of time
- can automatically switch a lamp on or off to help prevent trips
and falls
- can be used in chairs or wheelchairs
- not suitable for very light people.
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Care
sensor
-uses an infra-red sensor to send an alert if you get out of bed
for an unusual amount of time
- can monitor the whole bed, just one side, or the whole room
- suitable for most people or bed types.
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Pill
dispenser
-gives you an audio reminder to take medication at the correct
times, alerting our Response Centre if the medication is not tipped
out
- securely holds up to 28 separate doses
- can be filled by a carer or by selected pharmacists.
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Door exit
sensor
- sends an alert if your door is opened at unexpected times so
that we can contact your carer, family or friends immediately
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Keysafe
(included with every telecare package)
-securely stores a spare key to give our mobile
wardens immediate access to your home in an emergency
- bolts to an exterior wall
- can only be opened with a unique PIN code, known only to us
- small and discreet.
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