Our mission statement


The aim of Your Homes Newcastle’s Asylum Seekers Unit is to provide a supportive environment to clients.  We recognise that all of the people who have arrived in the area have had to leave their homes in their own country because of the grave concerns they have and of fear for their lives. We also accept as a reality that many will not remain with us for long.

Our intention to provide a first class service will ensure that respect for the individual is top of our agenda.  We will continue to work closely with other agencies, both internal and external, to provide a service which people will call on as they need, secure in the knowledge that we will make a positive response and provide a local solution to what are international problems.

Customer Service Excellence