Are you a Registered Social Landlord?

Could you use the services of an experienced team to help clamp down on anti-social behaviour on your estates?

At YHN we can offer you the services of our award winning Housing, Anti Social Behaviour and Enforcement Team (HASBET).

HASBET has first class credentials to effectively manage your ASB cases.

• HASBET achieved Charter Mark accreditation in February 2008 in recognition of customer service excellence and are fully compliant with the Cabinet Office’s standard. 
  
• In October 2008, the Social Landlord’s Crime and Nuisance Group awarded HASBET the Team Award for 2008 for exemplary practice in tackling anti social behaviour.
  
• In April 2009, HASBET was runner up to in the Lemos and Crane ASB Action Net awards for innovation and excellence in tackling ASB and maximising tenant satisfaction.
  
• In August 2009, HASBET was shortlisted for the finals of the prestigious UK Housing Awards 2009 for creating integrated and safe places to live.

Your Homes Newcastle has a track record in taking tough action to deal with anti-social behaviour.  We believe that residents are entitled to live in well managed homes where they feel good about themselves and their communities.  In order to achieve this we strive to reduce the level of crime, anti-social behaviour, neighbour nuisance and harassment and have effective procedures to support victims and to take action against those who cause problems for their neighbours.

By sharing our case management expertise and unique graded response to anti social behaviour and team of experienced housing enforcement officers your organisation will make the right impression on the right people:

• perpetrators will know they must change their behaviour
• you can achieve the right balance of challenge and support to help prevent ASB
• witnesses will know they can trust you
• residents will take back their lives from bullies and criminals
• your homes will be more popular and easier to let
• your organisation will surpass the expectations of the ‘Respect Standard  and respond positively to ‘Every Child Matter’ agenda
• your customers will know what level of service to expect through our established service standards
• your reputation as a responsible landlord will be enhanced

‘Respect’

The Government expects high performing landlord organisations to sign up to the ‘Respect Standard for Housing Management’ and make the best use of the powers available to them such as Anti Social Behaviour Orders and Housing Injunctions. Landlords must work quickly and effectively with tenants and witnesses to stand up and be counted together.

Your credibility depends on being clearly seen to take swift action - and on the success of that action.

Are you ready to meet these expectations?  Have you got the experience to take tough legal action to stop anti social behaviour quickly and effectively?

Landlords who fail to tackle even low-level nuisance contribute to a decline in the quality of people’s lives and the properties they manage. Perpetrators who aren’t challenged quickly and effectively become bolder and nastier. Victims and witnesses who live with the fear have their lives destroyed.

That’s where we can help.  Why not talk to ‘Your Homes Newcastle’ about how we can help find a solution to stop anti social behaviour on your estates.

Our successes

Our success is based on partnerships with local residents, environmental health, victim support, social services and the police. 

 We have:

• assembled a large specialist team of anti social behaviour experts to tackle nuisance behaviour pro-actively
• won many successful legal actions against troublemakers
• secured Anti-Social Behaviour Orders against individual troublemakers (hard-hitting publicity about the offenders is helping residents win back control of their communities)
• a Victim Support Worker as part of the team
• full Solicitor support
• covert surveillance equipment and experience of carrying out operations that comply with the Regulations of Investigatory Powers Act 2000
• commitment from partners to ensure our response to ASB achieves the right balance of challenge and support 

Can we help you?

We have experience of using the following tools in tackling anti social behaviour:

• mediation
• graded response warnings linked to YHN, Police and Newcastle City Council intelligence
• Acceptable Behaviour Agreements
• dedicated victim support worker
• injunctions (including Anti Social Behaviour Injunctions)
• possession proceedings for secure and private tenancies
• demotion orders
• introductory tenancies and extending introductory tenancy
• Anti-Social Behaviour Orders (ASBO)
• stopping right to buy and mutual exchanges
• intensive family and individual network of support

Help for registered social landlords: What can you do?

A strong body of legislation gives landlords the power to stop anti-social behaviour. But it’s not enough to simply engage solicitors - cases need professional management to succeed.

Our expert case management service prevents the needs of victims and witnesses from coming last, and helps stop legal action failing. We will review an anti-social behaviour case for you and draw up an action plan. You can then pick from additional expert services to help bring the results you want.

An experienced housing enforcement officer is ready to help plan your casework and manage your role in any legal action.  This isn’t a money-making exercise – it’s about working together to protect all of Newcastle’s communities and go beyond the Government’s ‘Respect Standard for Housing Management’.  And given many firms of solicitors will charge £200.00 plus per hour for their services in this area of work, we think that you will find the price list below very competitive.

Visit Contact Us to find out how you can get in touch for more information.