Help for Registered Social Landlords
Are you a Registered Social Landlord?
Could you use the services of an experienced team to help clamp
down on anti-social behaviour on your estates?
At YHN we can offer you the services of our award winning
Housing, Anti Social Behaviour and Enforcement Team (HASBET).
HASBET has first class credentials to effectively manage your
ASB cases.
- HASBET achieved Charter Mark accreditation in February 2008 in
recognition of customer service excellence and are fully
compliant with the Cabinet Office’s standard.
- In October 2008, the Social Landlord’s Crime and
Nuisance Group awarded HASBET the Team Award for 2008 for exemplary
practice in tackling anti social behaviour.
- In April 2009, HASBET was runner up to in the
Lemos and Crane ASB Action Net awards for innovation and
excellence in tackling ASB and maximising tenant
satisfaction.
- In August 2009, HASBET was shortlisted for the
finals of the prestigious UK Housing Awards 2009 for creating
integrated and safe places to live.
Your Homes Newcastle has a track record in taking tough action
to deal with anti-social behaviour. We believe that residents
are entitled to live in well managed homes where they feel good
about themselves and their communities. In order to achieve
this we strive to reduce the level of crime, anti-social behaviour,
neighbour nuisance and harassment and have effective procedures to
support victims and to take action against those who cause problems
for their neighbours.
By sharing our case management expertise and unique graded response
to anti social behaviour and team of experienced housing
enforcement officers your organisation will make the right
impression on the right people:
- perpetrators will know they must change their behaviour
- you can achieve the right balance of challenge and support to
help prevent ASB
- witnesses will know they can trust you
- residents will take back their lives from bullies and
criminals
- your homes will be more popular and easier to let
- your organisation will surpass the expectations of the ‘Respect
Standard and respond positively to ‘Every Child Matter’
agenda
- your customers will know what level of service to expect
through our established service standards
- your reputation as a responsible landlord will be enhanced
‘Respect’
The Government expects high performing landlord organisations to
sign up to the ‘Respect Standard for Housing Management’ and make
the best use of the powers available to them such as Anti Social
Behaviour Orders and Housing Injunctions. Landlords must work
quickly and effectively with tenants and witnesses to stand up and
be counted together.
Your credibility depends on being clearly seen to take swift
action - and on the success of that action.
Are you ready to meet these expectations? Have you
got the experience to take tough legal action to stop anti social
behaviour quickly and effectively?
Landlords who fail to tackle even low-level nuisance contribute
to a decline in the quality of people’s lives and the properties
they manage. Perpetrators who aren’t challenged quickly and
effectively become bolder and nastier. Victims and witnesses who
live with the fear have their lives destroyed.
That’s where we can help. Why not talk to ‘Your
Homes Newcastle’ about how we can help find a solution to stop anti
social behaviour on your estates.
Our successes
Our success is based on partnerships with local residents,
environmental health, victim support, social services and the
police.
We have:
- assembled a large specialist team of anti social behaviour
experts to tackle nuisance behaviour pro-actively
- won many successful legal actions against troublemakers
- secured Anti-Social Behaviour Orders against individual
troublemakers (hard-hitting publicity about the offenders is
helping residents win back control of their communities)
- a Victim Support Worker as part of the team
- full Solicitor support
- covert surveillance equipment and experience of carrying out
operations that comply with the Regulations of Investigatory Powers
Act 2000
- commitment from partners to ensure our response to ASB achieves
the right balance of challenge and support
Can we help you?
We have experience of using the following tools in tackling anti
social behaviour:
- mediation
- graded response warnings linked to YHN, Police and Newcastle
City Council intelligence
- Acceptable Behaviour Agreements
- dedicated victim support worker
- injunctions (including Anti Social Behaviour Injunctions)
- possession proceedings for secure and private tenancies
- demotion orders
- introductory tenancies and extending introductory
tenancy
- Anti-Social Behaviour Orders (ASBO)
- stopping right to buy and mutual exchanges
- intensive family and individual network of support
Help for registered social landlords: What can you do?
A strong body of legislation gives landlords the power to stop
anti-social behaviour. But it’s not enough to simply engage
solicitors - cases need professional management to succeed.
Our expert case management service prevents the needs of victims
and witnesses from coming last, and helps stop legal action
failing. We will review an anti-social behaviour case for you and
draw up an action plan. You can then pick from additional expert
services to help bring the results you want.
An experienced housing enforcement officer is ready to help plan
your casework and manage your role in any legal action. This
isn’t a money-making exercise – it’s about working together to
protect all of Newcastle’s communities and go beyond the
Government’s ‘Respect Standard for Housing Management’. And
given many firms of solicitors will charge £200.00 plus per hour
for their services in this area of work, we think that you will
find the price list below very competitive.
| Case Management Service |
|
| Initial advice on your case |
Free |
| Newcastle 'Graded Response' anti social behaviour warning
letters |
Free |
| Review plan and make action plan |
£100 fixed fee |
| Complete case management service |
£25 per hour |
| Case manager to attend Court with witnesses |
£100 per full day |
| Solicitor support |
£55 per hour |
| Court costs |
|
| Application for eviction warrant |
£90 fixed fee |
| Application for possession of a property or an injunction |
£150 fixed fee |
Visit Contact Us to
find out how you can get in touch for more information.
