Advice and Support - contact us


The quickest way to get in touch with our Advice and Support team is to use our online referral form.Advice and Support

If you want to speak to a member of any of the teams, your local community housing office can arrange this for you.

You can telephone using the numbers below. 

Visit  Advice and Support - What we do and how we can help to find out what each team does.

Our dedicated freephone number is 0800 0911 275.

 

 

 

Contact Details for Advice and Support Workers 

Name Location Telephone Other offices covered

Suzanne Halliwell
Advice and Support Manager

 Gosforth Fire Station 0191 277 1131
07870 582859		 City wide
Craig Payne
Senior Advice and Support Worker		 Gosforth Fire Station 0191 277 1128
07969 596579		 Move on
Michael Murray
Senior Advice and Support Worker		 Gosforth Fire Station 0191 277 1129
07966 806481		 Pathways
Jon McDonald
Senior Advice and Support Worker		 Gosforth Fire Station 0191 277 1129
07812 663427		 Outreach Advice and Support Workers

Outreach Team
Pat Barrett Shieldfield Housing Office 0191 278 1562
  
Richard Hunton Fenham Housing Office 0191 277 1201
07866 761945		  
Alan Coleman Gosforth Housing Office 0191 277 1183
07969 565877		 Fawdon
Lynn Gray West End CSC 0191 277 1359
07855 852009		 Benwell, Scotswood
Benwell Terraces
Melissa Mawson Blakelaw Housing Office 0191 277 1012
07974 114951		 Cowgate
Keira Lymath Newbiggin Hall Housing Office 0191 277 1402
07966 327561		  
Keith Johnston Cruddas Park Housing Office

0191 277 1120
07855 851948

  
Jan Watt Westgate Housing Officec 0191 277 1291
07855 825741		  
Anne Flood (job share) Byker Housing Office 0191 278 1547
  
Ben Hall Kenton Customer Service Centre 0191 277 4371
07814 753091		  
Tania Rivas Walker Customer Service Centre 0191 278 8453
07967 201358		  
Angela Gunn Byker Housing Office 0191 278 1537
07969 820534		  
Lisa Wotherspoon Outer West Customer Service Centre 0191 277 7945
07971 291385		 West Denton, Newburn
Julie Kirkham St Anthony's Housing Office 0191 278 1600
07969 820543		  

Refugee Move On Team
William Hennegan Gosforth Fire Station 0191 277 1135
07966 873958		 Citywide
Margi Connor Gosforth Fire Station 0191 277 1136
07855 851947		 Citywide
Jim Nesbitt Gosforth Fire Station 0191 277 1137
07855 825649		 Citywide
Gayle Hadaway Gosforth Fire Station 0191 277 1140
07855 851 967		 Citywide
Shonagh McGraith Gosforth Fire Station 0191 277 1134
07989 353981		 Citywide
Christine Bradford Gosforth Fire Station 0191 277 1144
07855 825816		 Citywide

Pathways Advice and Support Workers
Julie Robertson (private rented)

Private Rented Project, Tamworth Road

 0191 273 0348
07855 852037		 Citywide
Donna Welsh (supported accommodation move on) Gosforth Fire Station 0191 277 1139
07540 122867		 Citywide
Rebecca Sloan (supported accommodation move on) Gosforth Fire Station 0191 277 1142
07969 820561		 Citywide
Rachel Wilson (hospital discharge) Gosforth Fire Station 0191 277 1141 Citywide
Louise Mossman (drug and alcohol) Shieldfield Centre 0191 278 8331
07890 297071		 Citywide
Abigail Reid (mental health) Gosforth Fire Station 0191 277 1138
07969 820591		 Citywide
Richard Scott (mental health) Gosforth Fire Station 0191 277 1150
07855 825746		 Citywide

 

Customer Service Excellence