Welcome to our accessible and easy to use website

We are committed to make sure our website is easy to use by everyone.  We aim to make it ‘useable’ - that is to make it easy to find information about the services and facilities you need.  It will also be ‘accessible’ for everyone - regardless of age, experience, disability or their available technology.

About the layout of our website

All our pages look very similar - we only change the information - or ‘content’ - of the main part of the pages.  The rest looks the same unless you follow a link to another website.  Then you will know you have left the Your Homes Newcastle site as it will look different. 

External sites

Your Homes Newcastle is not responsible for the content of external internet sites.  You should be aware that a link will take you to an external site and that the site will open up in another browser window.

Pdfs

All attachments (with rare exception) on this website are pdfs (portable document format).  The advantage of using pdfs is that it will always be presented consistently.

This means that throughout our site all our attachments are presented in the same way.  Pdfs are often smaller in size so are easy for you to down load if you want to keep a copy on your computer.

You will need Adobe Acrobat Reader to open pdf files, but this can be downloaded free at by clicking here to go to the adobe website.

Text size

If you find the text on our website too large or too small you can change the size to suit you using the size options at the top of every page.

Feedback

If you’d like to contact us with comments about our site, suggestions on how we can improve it or to report a link that doesn’t work, please email webmaster@yhn.org.uk.