Improving your home and estate
Our modern homes programme was completed in December 2012. Since
the start of the programme in 2005 we have modernised 28,266
YHN is now self- financed which means we can choose where we
carry out future investment in our housing stock. We will work
alongside customers to create a long term investment programme to
keep our homes desirable and modern. Below is a summary of
what each team within Property Services does. The teams are managed
by Jen Vinton, Head of Assets and Regeneration.
The vision for Property Services is to manage our assets and
create properties for modern living for our customers.
We will do this by working to a strategy that says how we
will invest money across the city. We will work closely with
Newcastle City Council to make sure we achieve both of our
priorities at the same time as meeting our customers’
The Regeneration team manages remodelling, new build and
environmental projects throughout the city. They manage the
contracts with our construction partners and consult with customers
and stakeholders. They are also responsible for a number of other
projects including District and Group Heating and You’ve got the Power.
Assets and Programming team
The Assets and Programming look after our Capital Investment
Programme - making improvements to homes to make sure they stay at,
or above, the Decent Homes standard. They monitor how money is
being spent, monitor the performance of projects, gather customer
satisfaction and provide admin support to the other teams in
Asset Information team
The team looks after all the information we hold about the
assets we manage including homes, multi storey blocks and
garages. They identify where we need to invest in estates
and properties and plan the projects. Asset Information
also provides information to other teams within Property
Services so they can carry out improvement work and look at where
we need make homes more energy efficient for example.
The Byker team looks after any projects that the Byker Community
Trust commissions us to carry out on their behalf. This includes
monitoring the performance of the contractors and consulting with
tenants on the Byker Estate.
Act as a link between YHN, customers and our contractors.
Staff in the team help to manage contracts once work has started on
site, consult with customers to identify any issues and work with
the contractors to resolve them.
Leasehold and Right to Buy
Our Leasehold team manages properties that were sold under Right
to Buy on a leasehold basis. The Right to Buy team works with
tenants to help them purchase their home under Right to Buy
regulations. Find out more about Leasehold and Right to Buy.
Follow the link below to find out more about the types of
schemes we carry out across the city:
Contact Investment Delivery by: