Working for Your Homes Newcastle

YHN is committed to being an Equal Opportunities employer and promotes Equality and Diversity

About YHN

What is Your Homes Newcastle?

We are an Arms Length Management Organisation (ALMO), set up to manage and improve Newcastle City Council’s homes.

Your Homes Newcastle:

  • came into being on 1 April 2004
  • is a not-for-profit organisation 100 percent owned by Newcastle City Council
  • manages over 29,000 homes
  • employs over 800 staff.

Why were we set up?

Newcastle City Council looked at the different ways it could raise extra money to improve council homes. It decided that the best way to ensure additional income was to set up an ALMO – Your Homes Newcastle, which is independent and run by its own Board.

We were successful in bidding to the Government for additional funding to improve council homes. This was conditional on achieving at least a “good” rating which we did when the Government inspected us at the end of 2004. This extra money was a huge incentive to improve the services we deliver to customers.

In April 2008 we were inspected again by the Audit Commission. We achieved a three star rating and were recognised as an “excellent three star service which has excellent prospects for improvement.” This ensured that we were in a stronger position to expand our services and become much more than a housing provider.

Why work for YHN?

We are committed to making YHN a great place to work, so as well as competitive salaries we offer a range of benefits to all of our staff.

Work life balance
We are committed to introducing policies that will enable employees to achieve a balance between work and caring or family responsibilities; benefiting both us and you!

Pension scheme
We have a final salary pension scheme which you can join as soon as you start with us. The contribution figures change each year, but generally you will contribute a third of the scheme’s cost, and we will contribute the rest.

Annual leave
We offer very generous leave entitlement that takes account of previous service at YHN or continuous service from certain other employers, leading to a maximum of 28 days leave per year.

Flexi time
Our flexi system aims to allow flexible working. With no core times, you can work at any time during office opening hours (typically 07.00 until 19.00, subject to business needs). Once you have worked your contracted weekly hours, any additional time worked can be taken as ‘flexi’ time.
Where possible flexi time can be used to take a little extra time off work, or to enable you to start a little later or finish earlier. You can also use your time to take up to 2 days flexi leave in any 4 week period.

We have an in-house training team dedicated to developing programmes that will help you both personally and professionally. When you join us, you will take part in an induction programme and will also be enrolled in various training programmes that we run throughout the year.

We offer you a range of opportunities to learn and develop including our Mentoring Scheme. We have a number of work-based ‘mentors’ who can share the benefits of their experience and knowledge by giving you guidance on your personal and career development.

Continuous service
When joining YHN, if you qualify for continuous service, any time you spent with a local authority organisation or any other organisation which recognises continuous service will be added to your time in employment with us.

Staff Network Groups
Our Staff Network Groups ensure staff can discuss any issues which may affect them in a safe and welcoming environment and  ensure equality issues are embedded and included within YHN’s policies and procedures. We currently have four groups:

  • LGBT Staff Network Group
  • Multicultural Staff Network Group
  • Disabled Staff Network Group
  • YHN Allies Group 

You can find out more about our staff network groups and how we strive to make sure our jobs appeal to people from all backgrounds in the short film below (if you find that it doesn't play properly try opening it via Google Chrome)

Staff network group film

approved employer SHEF Mindful Employer


Positive about disabled people Stonewall 2015