Our Housing Services Assistants provide specialist housing support to tenants and leaseholders across the city.  This role encompasses a range of functions related to tenancies such as estate management, void property management, tenancy enforcement, lettings and repairs.

Our Housing Services Assistants are based within one of our dedicated Community Housing Offices or Customer Service Centres based in the City.

Housing Services Assisant                              

Ref Num: P03
Salary: £15,153 - £18,430* (subject to single status)    
Location: City wide, various locations
Hours:  flexible working                                                                                                Scale : 3/4  

The Role:

• Deliver a full range of housing management services at a consistently excellent standard to YHN’s customers.
• Provide information and advice to our customers on a range of housing related matters.
• Successfully resolve customer problems and queries.

The Person:

• Customer orientated and committed to delivering a 3* service to our customers.
• Reliable and committed to working within a busy  team.
• Well organised and competent in the use of electronic office systems to record and analyse data.

This post offers an exciting opportunity for people who are able to provide excellent customer service in a busy office setting.

Interested?

For further information on our Housing Assistant Talent Pool, please call the HR Recruitment team on 0191278 8596 / 8597.

For an application pack please e-mail hr@yhn.org.uk or call our recruitment line on 0800 0911615 (answer phone), quoting reference number PO3.

Download our application form

Download Job Description

Follow this link for infomation about our current Housing Services Assistant recruitment

Follow this link to find out what it is like to be a Housing Services Assistant