Your rent account
When you signed your tenancy agreement, you entered into a legal
contract with us. You have responsibilities as a tenant - one of
which is to pay the rent regularly and on time.
If you find at any time that you cannot make your rent payments,
please contact your local community
housing office for advice. We can only help you
if you tell us you are having problems.
We aim to make it as easy as possible to pay your rent by
- providing different payment methods
- offering help and advice for those in financial difficulty
- responding to questions and explaining your rent account
- providing easy access to your account and statement
Ways to pay your rent
Information about your rent
If you have any questions or queries about how your rent is
calculated, please contact the Income Accounts Team on 0191
278 7749 or email firstname.lastname@example.org.
If you have any questions or queries
about paying your rent please contact your local community housing office.