Your rent account

When you signed your tenancy agreement, you entered into a legal contract with us. You have responsibilities as a tenant - one of which is to pay the rent regularly and on time.

If you find at any time that you cannot make your rent payments, please contact your local community housing office for advice.  We can only help you if you tell us you are having problems. 

We aim to make it as easy as possible to pay your rent by

  • providing different payment methods
  • offering help and advice for those in financial difficulty
  • responding to questions and explaining your rent account
  • providing easy access to your account and statement information

Ways to pay your rent

Information about your rent

Rent arrears

Contact us

If you have any questions or queries about paying your rent please contact your local community housing office.

Worried about the government's benefit changes?  Click here to find out more.